Sales Associate

Carters Inc. • Skokie, IL

13d • $14 - $16 • Onsite

About The Position

As a Sales Associate at Carter’s, you will be the first face of the brand for growing families. You will welcome customers and help them find products for the important moments in their parenting journey, from new baby essentials to back-to-school needs. The role is part of a welcoming and inclusive environment that values team members’ skills and talents. Carter’s provides training, development programs, and opportunities to grow in the current role and beyond.

Requirements

• A positive, solutions-oriented mindset.
• Demonstrated customer service and customer engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Proactively resolve customer issues and assist multiple customers in a busy retail environment.
• Assist customers with omnichannel services as needed to ensure a positive shopping experience.
• Execute and expedite point-of-sale and register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules intended to fit employees’ lives.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering tuition-free GED or bachelor’s degree completion, or English as a second language learning.
• Professional and personal development opportunities.
• Development programs to support growth in the current role and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed