Sales Associate: Part-time- City Place, West Palm Beach, FL

Reformation•West Palm Beach, FL
•$16 - $25•Onsite

About The Position

The Sales Associate works to achieve individual sales goals while creating an excellent customer experience and representing Reformation’s brand values. The role combines customer engagement, product knowledge, sustainability education, sales, inventory accuracy, loss prevention, and store presentation. Associates help build long-term client relationships, share customer feedback about products and merchandising, and maintain a professional, productive store environment. The position is part-time and seasonal at City Place in West Palm Beach, Florida. Associates must be available for at least 20 hours per week and at least three days per week, including weekends, and have schedule flexibility for days, nights, weekends, and holidays when needed.

Requirements

  • Experience working with a sales or retail organization and/or an operationally intensive business.
  • Ability to work in a fast-paced setting.
  • Strong interpersonal skills and ability to interact effectively with diverse personalities.
  • A driven approach to taking on new challenges and self-motivation in work and career.
  • Availability to work a minimum of 20 hours per week and a minimum of three days per week, including weekends.
  • Ability to work a flexible schedule, including days, nights, weekends, and holidays if required by business needs.

Responsibilities

  • Consistently meet and exceed individual sales goals.
  • Assist in generating clientele through customer engagement.
  • Contribute to an in-store experience that surprises and delights customers.
  • Deliver and foster an excellent client experience with a customer-first mindset and build long-term, loyal client relationships.
  • Act as a brand ambassador, embody brand values, engage customers with the brand, and educate them about Reformation’s sustainability stories.
  • Maintain strong customer experience feedback and service evaluation scores through NPS.
  • Support inventory accuracy and controls in the store.
  • Contribute to loss prevention across the business.
  • Uphold the time and attendance policy.
  • Ensure the selling floor reflects brand and concept standards.
  • Share product knowledge with genuine enthusiasm.
  • Communicate customer product feedback to help improve products and merchandising.
  • Help maintain an inspiring store environment where products are easily accessible.
  • Reflect Reformation’s core values and culture in all efforts.
  • Maintain a professional, healthy, and productive work environment.
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