About The Position

AutoZone’s store teams provide frontline customer service, help customers find automotive parts and solutions, maintain well-stocked inventory, and support store operations. The Retail Sales Associate delivers WOW! Customer Service by helping customers select products, providing automotive advice, and contributing to a positive and knowledgeable retail environment. The role supports sales goals, inventory organization, safe work practices, and smooth daily store operations. Associates may assist customers with wiper blade, battery, and light bulb installations and use diagnostic tools to read vehicle codes and recommend solutions.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates, support team members, and contribute to a motivated and productive store environment.
  • Recommend products, services, and promotions to improve the customer experience and contribute to sales goals and store performance metrics.
  • Restock and organize merchandise, follow cash-handling procedures and loss-prevention policies, and support proper financial management.
  • Follow structured processes to complete assigned tasks efficiently and comply with company safety policies, including using personal protective equipment.
  • Stay current on automotive parts, tools, and promotions using AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read codes from customer vehicles and recommend solutions.
  • Lift, load, and deliver merchandise.
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