About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends. The role also involves completing initiatives and tasks assigned by the leadership team, contributing positively to the store team, and consistently providing an exceptional customer experience. This is a part-time position requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods.

Requirements

  • Passion for products, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time management skills.
  • Proficiency in math and strong computer skills.
  • Ability to work 20–40 hours per week and maintain a flexible schedule, including weekends, nights, and peak holiday periods.
  • Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
  • Frequently sit or stand for long periods and climb ladders as needed.
  • Ability to talk and hear regularly; sit, stand, walk, use hands to handle or feel items, and reach, twist, or squat frequently.
  • Ability to maneuver around sales floor, stockroom, and office areas.
  • Required vision abilities include close and distance vision, depth perception, and adjusting focus.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Deliver an engaging, positive, and authentic experience to all customers.
  • Focus on full-price selling while remaining aware of product value and promotions.
  • Handle customer situations according to policies and procedures, attempt to resolve issues, and involve leadership in escalated matters.
  • Complete assigned tasks in a timely and efficient manner.
  • Execute visual directives and maintain company visual standards.
  • Support high standards of organization and cleanliness to promote a safe working and shopping environment.
  • Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
  • Follow Loss Prevention policies and report violations to leadership or through the Silent Witness Hotline.
  • Share customer feedback with leadership to improve the customer experience.
  • Participate in company and store contests and events.
  • Stay current on financial goals and priorities.
  • Support the leadership team in achieving sales and operational goals.
  • Support and execute digital sales strategies, including ship from store and BOPIS.
  • Represent the PacSun brand through passion for its products, brands, fashion, and trends.
  • Contribute to a positive work environment by demonstrating core value behaviors.
  • Maintain the company’s fashion image by following Employee Appearance Guidelines.
  • Show willingness, aptitude, and initiative to learn about products, brands, fashion, and trends.
  • Work to improve individual performance while contributing productively as a team member.
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