Black Friday Associate

Pacsun Careers•Palm Desert, CA

About The Position

The Sales Associate generates sales by demonstrating passion for Pacsun products, brands, fashion, and trends. The role also executes initiatives and tasks assigned by the leadership team, contributes positively to the store team, and consistently provides an exceptional customer experience. This is a part-time position requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods. The associate delivers authentic customer service, supports sales and operational goals, completes assigned tasks, maintains visual and cleanliness standards, follows company and loss-prevention policies, and supports digital sales strategies such as ship from store and BOPIS. The associate reflects the Pacsun brand, contributes to a positive work environment, and works to improve individual performance. The role involves frequent lifting or moving of up to 20 pounds and occasional lifting or moving of up to 35 pounds. It also requires extended periods of sitting or standing, ladder climbing as needed, and moving around the sales floor, stockroom, and office. Work takes place in an open environment with fluctuating temperatures and standard lighting. Travel may be required for store manager and above roles only.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficient in math and strong computer skills.
Ability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales floor, stockroom, and office areas.
Required vision abilities include close vision, distance vision, depth perception, and ability to adjust focus.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while remaining aware of product value and promotions.
Handle customer situations in accordance with policy and procedures, seek solutions, and partner with leadership on escalated issues.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards.
Maintain organization and cleanliness to promote a safe working and shopping environment.
Follow company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
Comply with loss-prevention policies and report violations to leadership or through the Silent Witness Hotline.
Share customer feedback with leadership to improve the customer experience.
Participate in company and store contests and events.
Stay current on financial goals and priorities and support leadership in achieving sales and operational goals.
Support and execute digital sales strategies, including ship from store and BOPIS.
Demonstrate passion for Pacsun products, brands, fashion, and trends.
Contribute to a positive work environment by exhibiting core-value behaviors.
Adhere to Employee Appearance Guidelines and help maintain the company's fashion image.
Learn about products, brands, fashion, and trends, and strive to improve individual performance as a productive team member.