Black Friday Associate

PACSUN•Melbourne Village, FL

About The Position

The Sales Associate generates sales by demonstrating enthusiasm for products, brands, fashion, and trends, while providing every customer with an exceptional experience. The role also carries out initiatives and tasks assigned by the leadership team and contributes positively to the store team. The associate delivers authentic customer service, focuses on full-price selling, follows company and loss-prevention policies, completes assigned tasks, and maintains visual standards, organization, cleanliness, and a safe environment. The role supports store sales and operational goals, participates in contests and events, stays informed about financial priorities, and executes digital sales strategies such as ship-from-store and BOPIS. The associate represents the PacSun brand, contributes to a positive working environment, follows employee appearance guidelines, and continues learning about products, brands, fashion, and trends. This is a part-time position requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods. Physical requirements include lifting and moving items, standing or sitting for extended periods, climbing ladders as needed, moving around store areas, and working in an open environment with fluctuating temperatures and standard lighting.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to talk or hear regularly; sit, stand, walk, handle or feel objects, reach, twist, or squat as needed.
Ability to maneuver around the sales floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while remaining aware of product value and promotions.
Handle customer situations according to policies and procedures, seek solutions, and involve leadership in escalated issues.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards.
Maintain organization and cleanliness and promote a safe working and shopping environment.
Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, the Safety Program, and Loss Prevention policies.
Report Loss Prevention violations to leadership or through the Silent Witness Hotline.
Share customer feedback with the leadership team to improve customer experience.
Participate in company and store contests and events.
Stay current on financial goals and priorities and support the leadership team in achieving sales and operational goals.
Support and execute digital sales strategies, including ship-from-store and BOPIS.
Represent the PacSun brand through passion for products, brands, fashion, and trends.
Contribute to a positive working environment by exhibiting core value behaviors.
Follow Employee Appearance Guidelines.
Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.