Black Friday Associate

PACSUN•Arcadia, CA

About The Position

The Black Friday Weekend Associate generates sales by demonstrating passion for products, brands, fashion, and trends. The associate completes initiatives and tasks assigned by the leadership team, contributes positively to the store team, and consistently provides an exceptional customer experience. The role involves engaging with customers, supporting sales and operational goals, maintaining store standards, and helping execute digital sales strategies. This is a part-time position, and availability to work Black Friday Weekend is required.

Requirements

  • Passion for products, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time-management skills.
  • Proficiency in math and strong computer skills.
  • Ability to work on Black Friday Weekend.
  • Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
  • Ability to frequently sit or stand for long periods and climb ladders as needed.
  • Ability to talk or hear regularly; sit, stand, walk, use hands, reach, twist, or squat as needed.
  • Ability to maneuver around sales floor, stockroom, and office areas.
  • Close and distance vision, depth perception, and ability to adjust focus.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.

Responsibilities

  • Reflect the PacSun brand by demonstrating passion for products, brands, fashion, and trends.
  • Contribute to a positive working environment by exhibiting core value behaviors.
  • Maintain the company's fashion image by following Employee Appearance Guidelines.
  • Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.
  • Deliver an engaging, positive, and authentic customer experience.
  • Focus on selling while remaining aware of product value and promotions.
  • Handle customer situations according to policies and procedures, seek positive resolutions, and involve leadership in escalated issues.
  • Complete assigned tasks in a timely and efficient manner.
  • Execute visual directives and maintain company visual standards as directed by management.
  • Maintain organization and cleanliness to promote a safe working and shopping environment.
  • Comply with company policies, the Code of Business Conduct, Employee Policy Guide, and Safety Program.
  • Follow Loss Prevention policies and report violations to leadership or through the Silent Witness Hotline.
  • Share customer feedback with the leadership team.
  • Participate in company and store contests and events.
  • Stay current on financial goals and priorities.
  • Support the leadership team in achieving sales and operational goals.
  • Support and execute digital sales strategies, including ship-from-store and BOPIS.
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