Black Friday Associate
About The Position
The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends, while providing every customer with an exceptional experience. The role executes initiatives and tasks assigned by the leadership team and contributes positively to the store team. Associates deliver authentic customer service, focus on full-price selling, handle customer issues in accordance with company policies, complete assigned tasks, execute visual directives, and help maintain an organized, clean, and safe store. They comply with company and loss prevention policies and share customer feedback with leadership. The role supports store sales and operational goals, participates in company and store contests and events, stays informed about financial goals, and executes digital sales strategies such as ship from store and BOPIS. Associates represent the PacSun brand, contribute to a positive working environment, follow appearance guidelines, learn about products and trends, and work to improve individual performance. This is a part-time position requiring availability for 20–40 hours per week, including flexibility to work weekends, nights, and peak holiday periods.
Requirements
- Passion for products, brands, fashion, and trends.
- Effective written, verbal, and presentation skills.
- Strong communication skills.
- Excellent time management skills.
- Proficiency in math and strong computer skills.
- Ability to work 20–40 hours per week with schedule flexibility, including weekends, nights, and peak holiday periods.
- Ability to frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
- Ability to frequently sit or stand for long periods and climb ladders as needed.
- Ability to talk or hear regularly; sit, stand, walk, use hands to handle or feel objects, and reach, twist, or squat frequently.
- Ability to maneuver around sales floor, stockroom, and office areas.
- Specific vision abilities including close vision, distance vision, depth perception, and ability to adjust focus.
- Ability to work in an open environment with fluctuating temperatures and standard lighting.
Nice To Haves
- High school diploma or equivalent preferred.
Responsibilities
- Deliver an engaging, positive, and authentic customer experience.
- Focus on full-price selling while remaining aware of product value and promotions.
- Handle customer situations according to policy and procedures, attempt to resolve issues, and involve leadership for escalated issues.
- Complete assigned tasks in a timely and efficient manner.
- Execute visual directives and maintain company visual standards.
- Promote an organized, clean, and safe working and shopping environment.
- Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, the Safety Program, and Loss Prevention policies.
- Communicate Loss Prevention violations to leadership or through the Silent Witness Hotline.
- Share customer feedback with leadership to improve the customer experience.
- Participate in company and store contests and events.
- Stay current on financial goals and priorities and support leadership in achieving sales and operational goals.
- Support and execute digital sales strategies, including ship from store and BOPIS.
- Represent the PacSun brand by demonstrating passion for products, brands, fashion, and trends.
- Contribute to a positive working environment by exhibiting core value behaviors.
- Follow Employee Appearance Guidelines.
- Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
