Black Friday Associate

Pacsun Careers•Arcadia, CA

About The Position

The Black Friday Weekend Associate generates sales by demonstrating passion for Pacsun products, brands, fashion, and trends. The associate completes initiatives and tasks assigned by the leadership team, contributes positively to the store team, and consistently delivers an exceptional customer experience. This is a part-time position, and availability to work Black Friday Weekend is required. The role includes representing the Pacsun brand, learning about products and trends, assisting customers, supporting sales and store operations, maintaining visual and cleanliness standards, following company and loss prevention policies, and supporting digital sales strategies such as ship from store and BOPIS. Duties and responsibilities may change, and reasonable accommodation may be made for qualified individuals with disabilities to perform essential functions.

Requirements

  • Passion for products, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time management skills.
  • Proficiency in math and strong computer skills.
  • Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
  • Ability to frequently sit or stand for long periods and climb ladders as needed.
  • Ability to maneuver around sales floor, stockroom, and office areas.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.
  • Ability to work Black Friday Weekend.

Responsibilities

  • Demonstrate passion and affinity for Pacsun products, brands, fashion, and trends.
  • Contribute to a positive working environment by exhibiting core value behaviors and working productively as a team member.
  • Adhere to Employee Appearance Guidelines and help maintain the company's fashion image.
  • Learn about products, brands, fashion, and trends, and strive to improve individual performance.
  • Deliver an engaging, positive, and authentic customer experience.
  • Focus on selling while remaining aware of product value and promotions.
  • Handle customer situations according to policy and procedures, seek solutions, and involve leadership in escalated issues.
  • Complete assigned tasks in a timely and efficient manner.
  • Execute visual directives and maintain company visual standards as directed by management.
  • Maintain organization and cleanliness standards to promote a safe working and shopping environment.
  • Follow company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
  • Comply with Loss Prevention policies and report violations to leadership or through the Silent Witness Hotline.
  • Share customer feedback with the leadership team to improve customer experience.
  • Participate in company and store contests and events.
  • Stay current on financial goals and priorities and support the leadership team in achieving sales and operational goals.
  • Support and execute digital sales strategies, including ship from store and BOPIS.
  • Work Black Friday Weekend as required.
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