Sales Associate Jobs

About The Position

Requirements

• High school diploma or General Education Degree (GED).
• Inside sales, retail, or related experience.
• Experience in a fast-paced, customer-focused environment emphasizing customer service, continuous improvement, and safety.
• Demonstrated ability to build customer relationships and maintain professional customer service in challenging situations.

Responsibilities

• Support customers and identify the best way to resolve problems and ensure customer satisfaction.
• Partner with customers to grow sales by identifying related products or add-on extensions.
• Process customer orders and respond to inquiries, questions, or complaints about Parts and Supply offerings, providing solutions that support satisfaction and future sales.
• Maintain current knowledge of Trane products, offerings, and promotions to provide a premier customer experience and drive sales.
• Interact with customers by phone and in person.
• Execute quote and order management processes accurately, including entering quotes and invoices and following through on fulfillment to support timely delivery.
• Assist with warehouse and inventory management work as needed.
• Work overtime or weekends as required.

Benefits

• Health insurance.
• Holistic wellness programs with incentives.
• Fertility coverage and adoption/surrogacy assistance.
• Up to 15 vacation days, paid holidays, sick leave, and additional options supporting volunteer and parental leave.
• 401(k) match.
• Educational and training opportunities through company programs.
• Tuition assistance and student debt support.