Sales Associate

ACE Cash Express • St Louis, MO

6d

About The Position

ACE Cash Express is seeking energetic, personable, sales-oriented Sales Associates. The role combines hourly pay with bonus incentives and focuses on using sales and customer-service skills to support successful store operations. Associates work independently while collaborating with teammates, take accountability for store performance, and build trusting relationships with customers by listening, communicating effectively, and empathizing with their needs. They learn about ACE’s financial products and services and provide appropriate recommendations.

The position involves a range of store services that may vary by location, including cash handling, check cashing, lending, bill pay, and card services. Associates must prioritize accuracy, confidentiality, compliance with industry regulations, and safety guidelines. Travel is primarily local and may include visits to more than one store in a day when necessary. The role requires working in a confined area for 10–12 hours, subject to applicable state labor laws.

Requirements

• High school diploma or equivalent.
• Ability to listen actively, communicate effectively, and empathize with customers.
• Ability to work independently and embrace accountability for store performance.
• Ability to work 10–12 hours in a confined work area, subject to state-specific labor laws.
• Ability to stand for extended periods; sit, walk, reach, stoop, bend, and engage in verbal communication and active listening.
• Ability to see clearly at close and distant ranges and adjust focus.
• Ability to occasionally lift and/or move up to 25 lbs.

Nice To Haves

• Two or more years of retail experience is beneficial.
• Spanish proficiency is welcomed in most markets.

Responsibilities

• Understand customers’ needs and recommend appropriate ACE products and services.
• Communicate effectively with customers, empathize with their challenges, and build trust.
• Provide exceptional customer service and foster lasting customer relationships.
• Handle store services that may include cash handling, check cashing, lending, bill pay, and card services.
• Maintain accuracy and confidentiality and comply with industry regulations and safety guidelines.
• Work independently and take accountability for overall store performance.
• Travel locally, including to more than one store in a day when necessary.

Benefits

• Medical coverage for full-time associates, subject to plan requirements.
• Dental coverage for full-time associates, subject to plan requirements.
• Vision coverage for full-time associates, subject to plan requirements.
• Paid time off for full-time associates.
• Paid holidays for full-time associates.
• Sundays off.
• Flexible schedules.
• Tuition reimbursement.
• Short-term disability coverage for full-time associates.
• Long-term disability coverage for full-time associates.
• Basic life and AD&D coverage for full-time associates.
• 401(k) participation for all associates, subject to plan requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED