Sales Associate

MATTRESS WAREHOUSE•Alliance, OH

About The Position

Mattress Warehouse is seeking a motivated Retail Sales Associate to help provide exceptional customer service. The associate sells premium mattress and bedding products using the company’s established sales process and bedMATCH® diagnostic sleep system, which uses 18 measurements to offer personalized recommendations. The role focuses on creating a relaxed, low-pressure, educational shopping experience and helping customers find sleep solutions that meet their needs. Associates may also reset the showroom floor and assist customers with loading mattress purchases into their vehicles. The typical schedule is four to five days per week, with 40 to 55 hours per week, including evenings, most holidays, and weekends. Mattress Warehouse is a USA family-owned and operated retailer with more than 520 store locations and 30 years in the mattress industry. The company describes its workplace as team-oriented and supports employee growth through paid training, ongoing feedback, and a learning library. It is an Equal Opportunity Employer committed to diversity and inclusion.

Requirements

  • Motivated and results-oriented, with a passion for retail and customer satisfaction.
  • Enjoy meeting and interacting with customers and understanding their needs.
  • Team-oriented attitude, high energy, and enthusiasm.
  • Ability to lift up to 75 pounds.

Nice To Haves

  • Bilingual fluency in spoken and written English and Spanish, or other languages.
  • Availability to work a retail schedule that includes evenings, most holidays, and all weekends.

Responsibilities

  • Sell premium mattress and bedding products using the company’s selling process and bedMATCH® diagnostic sleep system.
  • Provide customers with a relaxed, low-pressure, educational shopping experience focused on understanding their needs and recommending sleep solutions.
  • Reset the showroom floor.
  • Assist customers with loading mattress purchases onto their vehicles.

Benefits

  • Hourly wage with overtime opportunities and eligibility for bonuses.
  • 401(k) plan with employer match.
  • Medical, dental, and vision insurance.
  • Short- and long-term disability insurance.
  • Basic life and AD&D insurance.
  • Recognition programs.
  • Product discounts.
  • Paid time off including vacation, personal, and sick days.
  • Paid training program, continuous feedback, and access to a learning library.
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