Retail Sales Associate (Seasonal)

New Balance•Las Vegas, NV
•Onsite

About The Position

Retail Sales Associates help New Balance retail stores operate smoothly and provide exemplary customer service. They use expert product knowledge and proper selling techniques to assist customers throughout the transaction process while positively representing the New Balance brand. The role includes helping customers select and fit products, maintaining store presentation and stock, supporting loss prevention, and following safety procedures. This is a seasonal position in Las Vegas North, Nevada.

Requirements

  • Must be at least 18 years old.
  • Strong customer service and verbal communication skills.
  • Demonstrated ability to flourish in a team environment.
  • Familiarity with cash register functions.
  • Ability to quickly perform basic math.
  • Willingness to work a flexible schedule that may include weekends and holidays.
  • Ability to lift 4 lbs. frequently and a maximum of 8 lbs. occasionally.
  • Ability to move product boxes up to 50 lbs., with assistance if necessary.
  • Ability to kneel or squat frequently, stand for extended periods, climb ladders occasionally, and climb and descend stairs frequently depending on location.

Nice To Haves

  • Past retail experience is preferred but not necessary.

Responsibilities

  • Provide customer service using proper selling techniques, product knowledge, and the GUEST service model: greet customers, understand their needs, educate them about product features and benefits, solve problems or answer questions, and transact sales using suggestive selling, multiple selling, and effective closing.
  • Correctly measure and fit customers with appropriate New Balance products.
  • Inform customers about current promotions.
  • Keep the sales floor neat, organized, well stocked, and visually presentable.
  • Ensure items are labeled and price marked properly.
  • Protect products by greeting customers, attaching and detaching security tags, monitoring floor merchandise, and reporting shrinkage and security violations.
  • Follow safety regulations, including proper lifting procedures, and promptly report accidents and near misses.

Benefits

  • Seasonal associates are provided three options for medical insurance, dental insurance, vision insurance, and an associate discount.
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