Retail Sales Associate - Seasonal

Orvis • The Woodlands, TX

12d

About The Position

Orvis Sales Associates are front-line Retail Guides who inspire, outfit, and guide customers on their outdoor adventures. The role is suited to someone who appreciates the outdoor lifestyle and enjoys helping customers prepare for great adventures. Working alongside the Store Manager and Lead Retail Guide, the associate helps create a welcoming and inclusive store atmosphere, represents the Orvis brand, and demonstrates the company’s core values of surprising and delighting customers, taking pride in its products, and protecting what it loves.

The position also involves building product knowledge, engaging with customers, supporting Orvis’ omnichannel retail platform, and maintaining store presentation through merchandising and restocking. Associates are expected to follow safety policies and maintain a safe, clean, and orderly workspace.

Requirements

• Friendly and inviting personality, with the ability to build relationships and demonstrate care for customers and co-workers.
• Ability to create a fun and energetic store environment.
• Ability to deliver world-class customer service through empathy, critical thinking, and customer centricity.
• Ability to engage customers and make authentic, helpful product suggestions.
• Current computer skills and the ability to learn and apply business programs.
• Ability to handle ambiguity, use sound judgment, and solve problems for customers.
• Ability to reach, move, and handle merchandise in high and low areas and lift up to 30 pounds.
• Stamina to execute floor sets.
• Ability to follow safety policies and procedures.

Nice To Haves

• Creativity and visual merchandising skills.

Responsibilities

• Create a welcoming and inclusive store atmosphere.
• Serve as a brand ambassador and lead by example in a fast-paced retail environment.
• Demonstrate Orvis’ core values: surprising and delighting customers, taking pride in the product, and protecting what the company loves.
• Develop in-depth knowledge of Orvis products and services and suggest products in an authentic, helpful manner.
• Use assets across Orvis’ omnichannel retail platform.
• Use time between customers to enhance store presentation through merchandising, maintaining standards, and restocking.
• Maintain a safe, clean, and orderly workspace by following safety policies and procedures.
• Reach, move, and handle merchandise in high and low areas, lift up to 30 pounds, and execute floor sets.

What This Job Offers

• Education Level: No Education Listed