Retail Sales Associate - Seasonal

Vuori•Rehoboth Beach, DE

About The Position

The Retail Sales Associate at Vuori builds connections with customers and communicates the brand’s values through product knowledge and an optimistic outlook. The role focuses on creating a memorable customer experience, achieving sales goals in a team-based commission environment, and supporting store operations and visual standards. Associates help customers with merchandise, sizing, and fit; maintain a clean, stocked, and organized sales floor; and collaborate with the sales and management teams to support business goals.

Requirements

  • Must be available to work nights, weekends, and holidays.
  • Adhere to scheduled shifts and be punctual.
  • Ability to develop relationships with customers and colleagues.
  • Ability to handle customer concerns positively and proactively.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to quickly learn new procedures and processes.
  • Strong organizational and follow-through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability, and initiative.
  • Eagerness to develop new skills and responsiveness to feedback.

Responsibilities

  • Create an unforgettable customer experience and build lasting relationships with customers.
  • Work with the sales team to ensure customers receive the best possible service.
  • Greet customers in a timely, authentic, and engaging manner.
  • Prepare fitting rooms, find sizes, and provide knowledgeable feedback about merchandise style and fit.
  • Achieve sales goals in a team-based commission environment.
  • Develop product knowledge in fashion and activewear to serve as an expert for customers.
  • Assist with projects while maintaining a focus on customer experience.
  • Communicate inventory needs to support business goals.
  • Ensure the sales floor is stocked every evening.
  • Collaborate with management on inventory management.
  • Clean the retail store regularly, including floors and bathrooms.
  • Understand and execute cash control procedures, including bank deposits and petty cash.
  • Assist with implementing and maintaining merchandising and visual directives.
  • Keep the selling floor neat, clean, organized, and consistent with the correct visual image.
  • Identify and communicate product concerns in a timely manner.

Benefits

  • Health insurance
  • Savings and retirement plan
  • Employee assistance program
  • Vuori discount and industry perks
  • Paid time off
  • Wellness and fitness benefits
  • Team pooled commission
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