Sales Associate Jobs

About The Position

Requirements

• High school diploma or GED.
• Basic understanding of Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Ability to walk or stand for extended periods and move throughout the community and resident apartments.
• Ability to occasionally stoop, kneel, crouch, crawl, climb, or balance.
• Ability to communicate effectively and identify and interpret written information.
• Ability to lift up to 50 pounds independently and up to 200 pounds with assistance.
• Follow infection prevention and control protocols, including using personal protective equipment when necessary.
• Participate in staff activities that foster teamwork, unity, and morale.
• Stay current with training and ongoing education and pursue continuous learning.
• Successful completion of required background checks, drug screening, and health assessments, and use of designated PPE as required.

Nice To Haves

• Associate degree in business, marketing, communications, or a related field, or equivalent relevant experience.
• Experience in sales or customer service, ideally in senior living, healthcare, or a hospitality-driven industry.

Responsibilities

• Create resident contracts and coordinate the move-in process.
• Champion move-ins and assist with new resident assessments.
• Attend required trainings, team meetings, town hall meetings, and online learning activities.
• Provide tours to prospects as needed.
• Program resident pendants and activate key cards as needed.
• Maintain marketing packets, collateral, and brochures as needed.
• Communicate with residents, families, and team members in a kind, respectful, and effective manner.
• Deliver excellent customer service and champion hospitality for residents, families, visitors, and vendors.
• Follow up daily with new residents during their first week to assist with orientation and troubleshoot issues or concerns.
• Assist with lead-generating events as determined by the Marketing team and Director of Sales.
• Coordinate logistics, paperwork, and apartment readiness from deposit through move-in.
• Support effective communication between community staff and residents’ families about residents’ physical, personal, and emotional wellbeing and care.
• Work collaboratively, take management direction, and use initiative to support conflict intervention and resolution as needed.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Life insurance
• Long-term disability coverage
• 401(k) plan with company match after one year of service for eligible employees
• GROW Points rewards system
• Skechers shoe discounts
• Early paycheck access
• Comprehensive training and opportunities for personal and professional growth