Sales Associate

Spartan Fitness • Newport News, VA

5d

About The Position

The Sales Associate supports studio growth and delivers exceptional service to prospective and current members. The role supports the Studio Manager with sales processes, including lead generation, member engagement, and retention. The Sales Associate represents the brand professionally and positively, creates a welcoming studio environment, and helps people pursue fitness goals through Pilates. The position has no supervisory responsibilities.

Sales Associates earn 10% commission on sales made. The stated hourly rate or salary range varies based on candidate qualifications, experience, and location; no specific range is provided. Employees are eligible to participate in the Spartan 401(k) program with up to a 5% match. Sales Associates must average 30 hours per week over a six-month lookback period to qualify for benefits, which include medical, dental, vision, short- and long-term disability, and other ancillary products.

Requirements

• High school diploma or equivalent.
• Strong sales and communication skills, including the ability to connect effectively with diverse individuals.
• Customer-service orientation and a friendly, professional, approachable demeanor.
• Motivation and goal orientation, with the ability to meet or exceed sales objectives.
• Organizational and time-management skills, including the ability to balance multiple priorities.
• Ability to work under pressure and adapt to a fast-paced environment.
• Ability to maintain confidentiality and professionalism with sensitive member information.
• Collaborative team orientation and a desire to help others succeed.
• Proficiency with computer applications, including Microsoft Office Suite, Google Workspace, and CRM systems.
• Ability to sit, stand, and move throughout the studio for extended periods.
• Ability to lift up to 25 pounds occasionally.
• Ability to communicate clearly and professionally by phone, text, and email.
• Flexibility to work varied hours, including evenings, weekends, and special events, as required by studio operations.

Nice To Haves

• Previous experience in retail, service, or fitness sales.
• Experience in a customer-facing role focused on relationship-building and client satisfaction.
• Interest or passion for fitness, wellness, and Pilates.
• Experience with ClubReady.

Responsibilities

• Execute the stages of the sales process, including lead generation, follow-up, and closing membership sales.
• Greet members and prospective members and provide a positive studio experience.
• Conduct studio tours, identify prospective members’ fitness goals and needs, and address them.
• Present membership packages, services, and programs.
• Maintain sales performance in accordance with monthly targets.
• Engage with prospects before, during, and after introductory classes to support connections and onboarding.
• Support member retention through customer service and relationship-building.
• Book and confirm appointments by phone, text, and email.
• Participate in promotional events such as health fairs, open houses, and member appreciation days.
• Maintain accurate lead and member information in the designated sales system.
• Help maintain studio cleanliness and organization.
• Uphold the studio’s mission and values.
• Perform other related duties as assigned by management.

Benefits

• Spartan 401(k) program with up to a 5% match.
• Medical benefits.
• Dental insurance.
• Vision insurance.
• Short- and long-term disability coverage.
• Other ancillary products.
• 10% commission on sales made.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED