Rn Manager Jobs

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RN, Senior LTSS Service Care Manager

Centene Corporation•Mission, TX
•$36 - $65•Hybrid

About The Position

Performs care management duties for complex or high-acuity populations with primary medical and physical health needs. Assesses and coordinates medical and supporting services across the continuum of care to promote quality, cost-effective care. Develops personalized long-term care and service plans, addresses member needs, and educates members and their families or caregivers about available services and benefit options. This is a hybrid RN Care Manager position serving Hidalgo County, Texas, and surrounding areas. The role includes conducting Medicaid/Medicare health assessments with adult members through home visits and coordinating healthcare service plans remotely from home. Travel is required for member visits, and mileage reimbursement is provided. The schedule is Monday through Friday, 8:00 AM–5:00 PM CST, with no on-call duties, evenings, weekends, or holidays. The role requires care coordination and/or case management experience with adults age 21 or older in areas such as Behavioral Health, Home Health, Long-Term Care, Managed Care, Nursing Rehabilitation, or a skilled nursing facility. The position may also involve precepting and supporting clinical new hires through onboarding, coaching, and competency checks.

Requirements

  • Graduate of an accredited School of Nursing.
  • 4–6 years of related clinical nursing and/or case management and care coordination experience.
  • Experience in care coordination and/or case management with adult members age 21 or older in Behavioral Health, Home Health, Long-Term Care, Managed Care, Nursing Rehabilitation, or a skilled nursing facility.
  • RN state licensure and/or compact state licensure, or current state Nurse Practitioner licensure.
  • For Superior Health Plan, obtain required Resource Utilization Group (RUG) certification within 90 days of hire.
  • Travel is required for member visits.

Nice To Haves

  • Bachelor of Nursing degree is preferred.

Responsibilities

  • Evaluate service needs of complex or high-risk/high-acuity members and recommend plans to achieve the best outcomes.
  • Develop and continuously assess long-term care and service plans, collaborating with the care management team to identify providers, specialists, and community resources.
  • Coordinate between members, families or caregivers, and care providers to ensure adequate, appropriate, person-centered care and services.
  • Monitor care plans, member status, changes in condition, and progress toward goals; collaborate with members, caregivers, and providers to revise plans as needed.
  • Monitor members for complications, clinical symptoms, and status changes, including potential need for a higher level of care or waiver eligibility, as applicable.
  • Review member data to identify trends and improve operating performance and quality of care in accordance with state and federal regulations.
  • Review referral information and intake assessments to develop appropriate care plans.
  • Collaborate with healthcare providers to facilitate services or treatments and determine revised care plans when needed.
  • Collect, document, and maintain member information and care management activities in accordance with state, federal, and clinical guidelines.
  • Provide or facilitate education for long-term care members and their families or caregivers on disease processes, care gaps, provider instructions, care options, referrals, and healthcare benefits.
  • Act as a liaison and member advocate among members and families, physicians, and facilities or agencies.
  • Educate members about and coordinate community resources and service authorizations for services such as meals, employment, housing, foster care, transportation, and activities of daily living.
  • Conduct home or other site visits, potentially monthly or more often, to assess member needs and collaborate with resources, as required.
  • Partner with leadership to improve quality of care and service delivery for long-term care members in a cost-effective manner.
  • May precept clinical new hires by building core skills, coaching, facilitating growth, and guiding onboarding.
  • May guide and support clinical new hires or preceptees in navigating a Managed Care Organization and provide coaching and shadowing to bridge classroom training and field practice.
  • May assist new hires or preceptees during onboarding, including completing competency checkpoints and assessing readiness for service coordination.
  • Collaborate with People Leaders and cross-functional teams to measure and monitor readiness.
  • Perform other duties as assigned.
  • Comply with all policies and standards.

Benefits

  • Competitive pay
  • Health insurance
  • 401K plan
  • Stock purchase plan
  • Tuition reimbursement
  • Paid time off
  • Paid holidays
  • Flexible approach to work with remote, hybrid, field, or office work schedules
  • Potential additional compensation incentives

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