Senior Hospice Patient Care RN Manager
Heartland Hospice • Flint, MI6d
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Senior Hospice Patient Care RN Manager
Heartland Hospice•Flint, MI
About The Position
Heartland Hospice is seeking a Senior Patient Care RN Manager to lead hospice patient care operations and help maintain a high-performing hospice program. Reporting directly to the Executive Director or Administrator, this role manages patient care activities, supervises clinical staff, and ensures compliance with company policies and regulatory standards. The manager oversees clinical and administrative workflows, coordinates interdisciplinary care planning, manages scheduling and visit assignments, and serves as a liaison among clinical teams, leadership, and external providers. The role may also provide skilled nursing care, including on-call responsibilities.
Requirements
- Current Registered Nurse (RN) license in the state of employment.
- Graduate of an accredited nursing program; an associate degree is accepted with relevant experience.
- Minimum 3 years of direct patient care experience.
- Knowledge of hospice principles, regulatory compliance, and managed care.
- Strong communication, collaboration, and organizational skills.
- Proficiency with Electronic Medical Records (EMR), Microsoft Office, and healthcare software.
- Valid driver’s license and automobile insurance.
- Ability to provide skilled nursing care as needed, including on-call responsibilities.
- CPR certification.
Nice To Haves
- Bachelor’s degree in Nursing.
- 2+ years of hospice or home care experience.
- Leadership experience in clinical supervision or program management.
- Certified Hospice and Palliative Nurse (CHPN) certification.
Responsibilities
- Lead and support hospice patient care operations to ensure quality and compliance.
- Supervise, teach, evaluate, and develop nursing and clinical associates.
- Manage clinical and administrative workflows, including referrals, DME pickups, Medicare eligibility, insurance verification, and patient benefit tracking.
- Coordinate and facilitate Interdisciplinary Group (IDG) meetings to review patient care plans and update clinical documentation.
- Oversee scheduling, visit assignments, and timely completion of patient visits.
- Respond compassionately and professionally to referrals and clinical inquiries.
- Serve as a liaison between clinical teams, leadership, and external providers.
- Ensure adherence to hospice industry regulations, including Medicare, Medicaid, JCAHO, and ACHC.
- Provide skilled nursing care as needed, including on-call responsibilities.
Benefits
- Competitive pay.
- 401(k) with company match.
- Career advancement opportunities.
- National and local recognition programs.
- Teammate Assistance Fund.
- Medical, dental, and vision insurance for full-time associates.
- Mileage reimbursement or fleet vehicle program.
- Generous paid time off and 7 paid holidays.
- Wellness programs, including telemedicine, diabetes management, and Joint & Spine Concierge Care.
- Education support and tuition assistance (ASN to BSN, BSN to MSN).
- Free continuing education units (CEUs).
- Company-paid life and long-term disability insurance.
- Voluntary benefits, including pet, critical illness, accident, and long-term care coverage.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
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