Retail Associate
TUPSS 2, Inc. • Austin, TX16d • $0 - $17 • Onsite
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The UPS Store Retail Associate - AM Shift
TUPSS 2, Inc.•Austin, TX
•$0 - $17•Onsite
About The Position
The UPS Store Retail Associate assists customers and delivers exceptional service. The associate receives and processes packages for courier shipment and operates copiers, fax machines, binding and laminating equipment, and point-of-sale devices. The role involves learning the store’s services, products, and value options so the associate can provide customers with accurate information and solutions. The position is part-time, with availability for opening shifts and weekend shifts as needed. The posting describes morning availability as 7:30 PM–2:00 PM, and weekend shifts as 9:00 AM–5:00 PM. The role offers opportunities to grow into full-time and leadership positions.
Requirements
- High school diploma or GED.
- Strong computer skills, including Microsoft Office, Adobe Suites, and internet proficiency.
- Outstanding phone, verbal, written, spelling, and math skills.
- Prompt, dependable, and responsible.
- Able to safely lift 40 or more pounds.
- Willing and able to work 15–30 hours per week.
- Available to cover opening shifts and weekend shifts as needed.
Nice To Haves
- Previous retail customer service experience.
Responsibilities
- Deliver outstanding customer service to walk-in customers and telephone inquiries.
- Complete Notary certification and provide notary services to customers.
- Practice good listening skills with customers, store team members, and leadership.
- Take ownership of customers’ shipping needs and offer viable solutions.
- Learn the store’s products and services, alternative solutions, and industry trends.
- Operate equipment, software, and devices proficiently, and be willing to teach others.
- Maintain a clean, organized, and safe working environment.
- Perform other duties as assigned.
Benefits
- Weekly paychecks.
- Flexible work hours.
- Paid Time Off (PTO).
- Paid holidays.
- 401K match.
- Formal on-the-job training program.
- Opportunities for career growth into full-time and leadership roles.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
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