Retail Sales Associate- New Store

Bob's Discount Furniture•Cranberry Township, PA

About The Position

Retail Guest Experience Sales Specialists help drive Bob’s Discount Furniture’s success and expansion by helping customers bring their home design dreams to life. They deliver world-class service in a low-pressure, gimmick-free sales environment and work in a supportive, fun, and team-oriented setting. The role suits people who enjoy working with customers, are energized by sales, and have an interest in home décor. The position offers an hourly advance/draw against commission, with uncapped commissions; training is paid at $18.00 per hour. Typical expected first-year earnings range from $45,000 to $65,000 annually. Bob’s describes its culture as positive, inclusive, and skills-driven, with values including honesty, integrity, transparency, community, safety, diversity, accountability, and fun. The company emphasizes skills-based hiring, diverse perspectives, and an inclusive workplace. It is an equal opportunity employer and provides information for applicants who need accessibility assistance or accommodations.

Requirements

Strong customer service, interpersonal, and relationship-building skills.
Customer engagement and active listening skills.
Consultative selling ability and the capacity to apply product knowledge.
Team collaboration and communication skills.
Adaptability to retail schedules and high-energy environments.
Comfort with digital tools and point-of-sale systems.
Organizational skills and time management.
Problem-solving skills and goal orientation.
Energetic and self-motivated.
Basic computer proficiency.
Must be at least 18 years old.
Ability to work a flexible retail schedule, including weekends and holidays.
Ability to stand for long periods and move throughout the showroom.
Ability to lift and move up to 50 lbs as needed.

Nice To Haves

Previous retail or commission-based sales experience.
Bilingual communication skills.
Passion for home design and interior décor.
Experience with customer relationship management tools or systems.

Responsibilities

Help customers bring their home design dreams to life.
Deliver world-class customer service in a low-pressure sales environment.
Build customer relationships and follow up with clients.
Use consultative selling and product knowledge to assist customers.
Collaborate and communicate with the team.
Work toward goals and solve customer or sales-related problems.

Benefits

Medical, dental, and vision coverage.
Employer-paid and voluntary life insurance options.
401(k) Profit Sharing Plan with generous match.
Paid time off, including vacation, sick days, holidays, and birthday.
Employee Assistance Program and Emergency Support Programs (Bail Out & Helping Hand).
Exclusive employee discounts.
Flexible retail schedules, including evenings, weekends, and holidays.
Tuition reimbursement and professional development opportunities.
Hourly advance/draw versus commission pay structure, with uncapped commissions.
$18.00 hourly pay during training.