Retail Paint Store Associate
About The Position
This position supports the success of Sherwin-Williams retail stores by assisting wholesale and retail customers, determining their needs, answering questions about products, and recommending suitable solutions. The associate resolves customer concerns, stays current on product features, maintains product and store presentation standards, and works toward store sales goals. The role includes customer contact, handling transactions and access to store merchandise and other assets, and may involve access to personal information. The selected candidate is expected to work at Store #5477, 596 Columbia Turnpike, Hannaford Plaza, East Greenbush, NY 12061. Scheduled hours may include evenings and weekends. The position is eligible for health and retirement benefits, savings benefits, and paid time away that includes vacation, holidays, and military leave.
Requirements
- Must be at least 18 years old.
- Must be legally authorized to work in the country of employment without needing employment-visa sponsorship now or in the future.
- Must have a valid, unrestricted driver's license.
- Must be able, with or without reasonable accommodation, to retrieve materials from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.
- For current Sherwin-Williams employees: must have received at least a “meets expectations” (3) rating on the most recent performance appraisal.
- For current Sherwin-Williams employees: must have completed all HR Cloud eLearning courses required for the current position.
Nice To Haves
- High school diploma or GED.
- At least one year of experience in a delivery, retail, or customer service position.
- Previous work experience selling paint and paint-related products.
- Previous work experience operating tinting and mixing equipment.
- Ability to read, write, comprehend, and communicate in more than one language.
- Ability to read, write, comprehend, and communicate in Spanish.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service.
- Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
- Build productive, trusting relationships with wholesale and retail customers.
- Process sales transactions accurately and consistently with company policies and procedures.
- Follow and achieve monthly, quarterly, and yearly sales goals.
- Maintain precise work order files and formulas.
- Pull appropriate products from the sales floor or warehouse.
- Tint and mix products to customer specifications as needed.
- Stock shelves and set up displays.
- Clean store equipment.
- Load and unload delivery trucks.
- Assist with deliveries as needed.
- Maintain assigned areas in an in-stock and presentable condition.
- Remain knowledgeable about products and discuss available options.
- Comply with inventory control procedures.
- Suggest ways to improve sales.
Benefits
- Health benefits, including prescription savings and virtual physician visits.
- Retirement and savings benefits.
- Time away from work, including vacation, holidays, and military leave.
- Additional benefits and well-being resources.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
