Retail Sales Associate Jobs

About The Position

Requirements

• High School Degree
• Previous experience in retail with cash handling
• Excellent customer service
• Excellent verbal and written communication skills
• Ability to learn new computer programs and software
• Reliable and professional
• Friendly and engaging
• Communicate effectively with all types of customers and employees

Responsibilities

• Create an elevated, upbeat, welcoming experience for customers
• Drive and increase sales by connecting with customers and asking open-ended questions to assess needs and make relevant merchandise suggestions
• Speak with knowledge and confidence to customers about materials, styles, fit, fabrics, price and trends in the outdoor and fashion industry
• Strengthen our brand presence by encouraging customers to engage with social networking sites and email list
• Educate customers on brand history, products, offers, promotions, and events
• Process customer transactions efficiently with excellent point-of-sale/cash-handling accuracy
• Answer questions via phone or email, including notifying customers promptly regarding restocked product and special orders
• Maintain the cleanliness and organization of the sales floor, fitting rooms, window displays, cash-wrap areas, and back of house
• Execute operational processes effectively and efficiently including: shipment processing, back stock replenishment, inventory counts, loss prevention
• Communicate with internal teams and upper management, relaying special order requests, customer concerns, product issues, or sales/event opportunities to the proper team member
• Ensure that health, safety, and security rules are followed
• Performs other related duties and projects as assigned

Benefits

• paid time off for qualifying sick leave
• wilderness first aid certification
• annual company retreat and/or camping trip
• public transportation assistance
• bike commuting allowance
• Employee Assistance Program (EAP)
• Snow Peak gear package
• access to third-party outdoor gear discounts
• generous discounts on Snow Peak gear and apparel
• medical coverage with vision and alternative care
• comprehensive dental
• employer match to retirement contributions
• short and long-term disability insurance
• life and AD&D insurance
• paid vacation and holidays
• paid family and medical leave