Retail Sales Associate, Galleria at Crystal Run - Full Time
About The Position
As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with appropriate products and services. Through product knowledge, customer engagement, and effective selling behaviors, you work toward sales goals, build trust, and inspire customer loyalty. The role includes maintaining a clean, organized, inviting sales floor and fitting rooms. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top sellers, and staying informed about trends and promotions. During the day, they welcome customers, build relationships, recover sales-floor and fitting-room areas, update signs and pricing, support merchandise moves, share loyalty-program benefits, and provide a thoughtful checkout experience. Colleagues also support one another and continually work to improve individual and store results. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Willingness to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities.
- Ability to work independently and contribute to a team.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers.
Responsibilities
- Deliver personalized customer service and product recommendations through warm, engaging conversations.
- Drive sales results by engaging customers, using smart selling behaviors, and working toward daily sales goals.
- Build customer relationships and encourage loyalty by sharing the benefits of the Loyalty program and providing a sincere closing experience.
- Keep the sales floor and fitting rooms clean, organized, and shoppable by recovering merchandise, updating signs and pricing, and supporting merchandise moves.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Collaborate with colleagues to serve customers and support individual and store results.
- Process register transactions and use handheld equipment, computers, and other technology as needed.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
