Seasonal Retail Commission Sales Associate - Fine Jewelry, Salinas Northridge
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use knowledge of precious metals, gemstones, fine craftsmanship, and luxury brands to educate customers and help them select items that suit their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, hospitality, and use of the clientele program. You work toward sales goals while promoting loyalty and warranty programs, supporting inventory and fulfillment activities, and assisting with special events. You help maintain merchandise security, accuracy, and presentation, and collaborate with the team to achieve sales goals and operational excellence. Daily work includes preparing the sales floor, reviewing goals and product information, welcoming and assisting customers, maintaining organized and replenished stock, updating signs and prices, supporting merchandise moves, and explaining loyalty benefits. Colleagues are expected to support one another, improve their performance, and contribute to individual and store results. Schedules include weekend shifts, with hours dependent on business needs and colleague availability.
Requirements
- 1–2 years of related experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to provide product recommendations, assist with fittings and digital shopping tools, and deliver a welcoming and knowledgeable shopping experience.
- Ability to use point-of-sale technology and digital tools effectively.
- Ability to meet sales goals and Client and Protection plan goals.
Responsibilities
- Provide personalized customer service and product recommendations in the Fine Jewelry and Watch Complex.
- Use product knowledge of precious metals, gemstones, craftsmanship, and luxury brands to educate customers and assist with purchases.
- Build client relationships through consultative selling, hospitality, and use of clienteling tools and programs.
- Meet and surpass daily sales goals, including Client and Protection plan goals.
- Promote loyalty, warranty, and credit programs and acquire new customers by opening credit accounts.
- Support inventory, fulfillment, merchandise processing, presentation, organization, storage, and replenishment.
- Maintain accurate signs and pricing, support merchandise moves, and ensure merchandise security and asset protection compliance.
- Participate in sales events, special events, vendor training, and ongoing product education.
- Use point-of-sale technology and digital tools to support transactions and enhance the shopping experience.
- Prepare and maintain a clean, organized, and shoppable sales floor.
- Collaborate with colleagues to support customers, store results, and operational excellence.
Benefits
- Competitive pay
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
