Retail Sales Associate
About The Position
Verizon is hiring a full-time Retail Sales Associate to work onsite at a designated retail location. The role focuses on retail sales, customer service, and helping customers find technology products and services that meet their needs. Associates build customer connections, recommend solutions, close sales, and develop their skills through ongoing training in sales, merchandising, and inventory operations. The position may also involve contacting current Verizon customers by phone or text and participating in Verizon-sponsored off-site community events. The position is commission based. The posting lists a base-pay range of $16.00 to $21.00 per hour, with individual commissions and potential additional earnings tied to sales performance. For Illinois locations listed on the requisition, the starting base pay rate is $18.27 per hour. A $2,500 sign-on bonus is available subject to its terms and conditions. Scheduled weekly hours are 40. Employees should expect evening, weekend, and holiday availability, with schedules provided four weeks in advance, and may have opportunities to pick up additional shifts during busy periods.
Requirements
- High school diploma or GED.
- One or more years of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by applying knowledge of technology and providing customer service.
- Discover customer needs by building connections and asking appropriate questions.
- Recommend products and solutions that provide customers with a complete sales solution.
- Close sales by communicating effectively and offering intuitive technology solutions.
- Participate in ongoing training and develop skills in merchandising and inventory operations.
- Contact interested current Verizon customers by phone and text to grow the customer base.
- Engage with the community at off-site Verizon-sponsored events.
Benefits
- Medical, dental, and vision benefits.
- Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Paid parental leave: eight weeks for eligible new parents, potentially providing up to 16 weeks for the birthing parent when paired with short-term disability.
- Tuition assistance of up to $8,000 per year.
- Discounts of up to 50% on Verizon products and services.
- Additional employee discounts on attractions, automotive, travel, and more.
- Potential sales recognition awards and incentives, including travel and gifts.
- Short- and long-term disability coverage.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection, pet insurance, and group home and auto insurance.
- Up to eight company-paid holidays per year and up to six personal days per year.
- Adoption assistance.
- Newly hired employees receive up to 15 days of vacation per year, increasing with service.
- Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
