Seasonal Retail Sales Associate, Metro Center - Downtown
About The Position
As a Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn what each customer needs, offer personalized recommendations, and connect them with suitable products and services. Through warmth, product knowledge, and a personal approach, you build trust, meet sales targets, and inspire customer loyalty. You also help keep the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying current on trends and promotions. On the sales floor, they welcome customers and build relationships through friendly, personal conversations. They maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty-program benefits, ensure customers have what they need, and provide a sincere closing thank-you. Colleagues support each other through honesty, care, and collaboration, and strive to improve and achieve individual and store results. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The role requires physical activity, including standing, lifting, moving, reaching, and use of computers and other technology.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities.
- Ability to work independently and contribute to a team.
- Comfort using electronic devices.
- Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers.
Responsibilities
- Engage customers with warm, personalized service and learn about their needs.
- Recommend products and services using product knowledge and current information about trends and promotions.
- Drive sales performance, meet sales goals, and encourage customer loyalty.
- Welcome customers and build relationships through friendly, personal conversations.
- Keep the sales floor and fitting rooms clean, organized, and shoppable by recovering merchandise and supporting merchandise moves.
- Update signs and pricing as needed.
- Share loyalty-program benefits, ensure customers have what they need, and thank them for their visit.
- Collaborate with and support teammates to serve customers and achieve individual and store results.
- Use computers, handheld equipment, and cash registers to perform job functions and process transactions.
Benefits
- Competitive pay
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
