Seasonal Retail Fulfillment Support Associate, Metro Center - Downtown
About The Position
As a Fulfillment Colleague, you help create a seamless, personalized shopping experience for omni-channel customers. The role combines sales-floor engagement with back-of-house fulfillment, including selecting merchandise, packing and shipping online orders, and assisting with in-store and curbside pickup. You greet customers, resolve issues professionally, and contribute through attention to detail, teamwork, and operational excellence. The position also supports store operations by receiving and organizing merchandise, tagging items, maintaining the sales floor and fitting rooms, updating signs and pricing, restocking, and completing merchandise moves. Colleagues support sales goals, share loyalty program benefits, help acquire customers by opening credit accounts, organize the stockroom, and prepare the team for the next day. The job requires collaboration, dependable attendance, flexibility, and a customer-focused approach.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Resourcefulness, adaptability to changing priorities, and ability to work independently and as part of a team.
- Ability to talk, lift, move, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 30 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Select merchandise, pack and ship online orders, and assist with in-store and curbside pickup.
- Greet customers, listen to their needs, and resolve issues professionally.
- Receive merchandise, tag items, and organize the stockroom.
- Maintain a shoppable sales floor and fitting rooms by recovering merchandise, updating signs and pricing, restocking, and supporting merchandise moves.
- Share loyalty program benefits and help acquire new customers by opening credit accounts.
- Work toward daily sales goals and contribute to individual and store results.
- Complete orders, organize the stockroom, and help prepare the team for the next day's operations.
- Collaborate with colleagues to provide helpful customer service and support store operations.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
