Seasonal Retail Sales Associate, San Francisco Union Square

Macy's•San Francisco, CA
•$20 - $23•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create holiday shopping experiences. You learn what customers need, offer personalized recommendations, connect them with products and services, and use product knowledge and a personal approach to make visits memorable. You work toward sales goals through customer engagement and smart selling behaviors, building trust and loyalty. The role also includes maintaining a clean, organized, inviting shopping space and supporting the team in delivering strong customer and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to meet daily sales-goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Comfort using electronic devices.

Responsibilities

  • Review sales goals and learn about new arrivals, top-selling items, trends, and promotions.
  • Welcome customers, engage them in friendly personal conversations, understand their needs, and recommend relevant products and services.
  • Work toward sales goals and use effective selling behaviors to build customer trust and loyalty.
  • Maintain a clean, organized, and shoppable sales floor.
  • Merchandise new receipts; process damages, testers, and selected merchandise for return to vendors; update signs and pricing; and support merchandise moves.
  • Share the benefits of the Loyalty program, ensure customers have what they need, and thank them sincerely at the end of the interaction.
  • Support teammates with honesty, care, and collaboration.
  • Learn and improve continuously, take pride in work, and contribute to individual and store results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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