Seasonal Retail Sales and Recovery Associate, San Francisco Union Square
About The Position
As a Retail Sales and Recovery Associate at Macy’s, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and keeping the sales floor ready for customers. You provide friendly, high-quality service and support the team in achieving sales goals. Daily work includes preparing the sales floor, staying informed about goals, new arrivals, top sellers, and promotions, and engaging customers with a warm welcome and personal conversation. You maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. You share loyalty-program benefits, ensure customers have what they need, and close each interaction with a sincere thank-you. Colleagues are expected to collaborate, take pride in their work, and continually learn and improve. This is a seasonal position. Hours depend on business needs and colleague availability. Macy’s describes full-time colleagues as typically working 30 or more hours per week and part-time colleagues as typically working 12–24 hours per week; the posting does not specify which schedule applies to this role.
Requirements
- Communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Have flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, adapt to changing priorities, work independently, and contribute to team dynamics.
- Be able to use electronic devices.
- Meet the physical requirements of talking, lifting, constant movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders.
- Stand for at least two consecutive hours and lift at least 25 pounds.
- Have close vision, color vision, depth perception, and focus adjustment.
- Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Create a welcoming shopping experience through friendly, attentive customer service.
- Keep the sales floor clean, organized, visually engaging, and ready for customers.
- Maintain merchandise displays and tidy fitting rooms.
- Review goals, new arrivals, top sellers, and promotions to stay informed and ready to assist customers.
- Engage customers with a warm welcome and friendly, personal conversations.
- Recover the sales floor and fitting rooms throughout the day.
- Update signs and pricing and support merchandise moves as needed.
- Share the benefits of the loyalty program, ensure customers have what they need, and thank them sincerely.
- Collaborate with colleagues and support the team in achieving sales goals.
Benefits
- Competitive pay and benefits
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
