Seasonal Retail Sales Associate - Womens Shoes, San Francisco Union Square
About The Position
As a Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with suitable products and services, and use product knowledge and thoughtful service to build trust, meet sales goals, and encourage customer loyalty. The role is centered on customer engagement and is not limited to cashier duties. You help keep the sales floor and fitting rooms clean, organized, and inviting. At the start of the day, you review sales goals, learn about new arrivals, top-selling items, trends, and promotions, and prepare to engage customers. During the day, you welcome customers, build relationships, recover the sales floor and fitting rooms, update signs and pricing, and assist with merchandise moves. You share loyalty program benefits, ensure customers have what they need, and conclude interactions with a sincere thank-you. Colleagues support one another through honesty, care, and collaboration, take pride in their work, learn from each other, and work toward individual and store results. The position is seasonal and based at Macy’s in San Francisco Union Square. Schedules include weekend shifts; hours depend on business needs and colleague availability.
Requirements
- Flexible availability for days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Interest in meeting sales goals, meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities.
- Ability to work independently and contribute to a team.
- Comfort using electronic devices.
- Ability to stand for at least two consecutive hours and perform the stated physical requirements, including lifting at least 25 pounds, constant moving, reaching, stooping, kneeling, crouching, and climbing ladders.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Engage customers with warm, personalized service and identify their needs.
- Recommend products and services using product knowledge, current trends, and promotional information.
- Work toward daily sales goals and drive results through customer engagement and smart selling behaviors.
- Build customer relationships and encourage loyalty by sharing loyalty program benefits and providing a positive experience.
- Keep the sales floor and fitting rooms clean, organized, recovered, and inviting.
- Update signs and pricing and support merchandise moves as needed.
- Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
- Collaborate with colleagues and contribute to individual and store results.
- Complete register transactions and use handheld equipment and other technology as needed.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
