Retail Sales Associate Jobs

About The Position

Requirements

• Strong customer service skills.
• Ability to work effectively in a team environment.
• Ability to stand for extended periods and perform physical tasks such as bending, reaching, and lifting up to 50 pounds, with or without reasonable accommodation.
• Ability to work a flexible schedule, including evenings, weekends, and holidays, as business needs require.
• Must be at least 18 years of age.
• Must be legally authorized to work in the United States.
• Provide at least two professional references, including at least one former supervisor or manager who can speak to customer service, sales, communication, and work performance.
• Successful completion of a background check is required; employment sponsorship is unavailable.

Nice To Haves

• At least 1 year of retail experience; beauty industry experience is preferred.
• Bilingual ability in any language, especially Korean, Chinese, or Spanish.

Responsibilities

• Greet customers and provide attentive, courteous service throughout the shopping experience.
• Identify customer needs and recommend appropriate products based on individual preferences.
• Provide accurate product information, including usage, benefits, and ingredients.
• Inform customers of current promotions, events, and loyalty programs.
• Operate the POS system and process transactions accurately and efficiently.
• Package purchases neatly and provide gift wrapping upon request.
• Assist with merchandising, restocking, visual displays, and store cleanliness, including opening boxes, mopping, and cleaning the bathroom.
• Support inventory counts and other operational tasks as needed.
• Maintain situational awareness on the sales floor to support store safety and loss prevention.
• Collaborate with management on marketing initiatives, including in-store promotions and social media support.
• Continuously develop and maintain up-to-date product knowledge.
• Accurately handle cash, credit card, and other forms of payment.
• Contribute to overall store sales goals and performance metrics.
• Perform other duties as assigned by management.

Benefits

• Employee discounts on select products.
• Access to select promotional products.
• Opportunities to participate in company-sponsored events.
• Performance-based incentives may be available where applicable and in accordance with company policy and wage and hour laws.