Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to drive sales, help customers find suitable technology solutions, and build customer relationships. The role includes learning customers’ needs, recommending products and services, completing sales, and developing skills in merchandising and inventory operations. You may also contact interested Verizon customers by phone or text and participate in Verizon-sponsored community events outside the store. The position is onsite at a defined work location, with 40 scheduled hours per week. Candidates must be willing to work evenings, weekends, and holidays, and may pick up additional shifts during busy periods. Base pay is $16.00–$21.00 per hour, with individual sales commissions; compensation varies by geography, hours worked, and performance.
Requirements
- High school diploma or GED.
- At least one year of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
- Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
- Bilingual English and Spanish.
Responsibilities
- Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
- Learn and uncover customers’ needs by building connections and asking questions.
- Present product insights and recommend solutions that address customer needs.
- Close sales through effective communication and intuitive technology solutions.
- Participate in ongoing training and develop skills in merchandising and inventory operations.
- Place outbound calls and send text messages to current Verizon customers interested in Verizon products and services.
- Engage with the community at off-site Verizon-sponsored events to develop a customer base.
Benefits
- Medical, dental, and vision coverage.
- Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination.
- Sales recognition programs with potential travel, gifts, and other incentives.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Paid parental leave of eight weeks for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts of up to 50% on Verizon products and services.
- Employee discounts on attractions, automotive, travel, and other offerings.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits section.
- Adoption assistance.
- Opportunity for premium pay such as overtime, shift differential, and holiday pay, depending on the role.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
