Retail Contingent

kate spade new york•Dallas, TX

23h•$15 - $20

About The Position

The Sales Support Associate helps ensure an organized, efficient, and customer-ready Kate Spade New York store. The role manages deliveries, maintains accurate stock, and supports daily floor replenishment and operational standards. The position requires collaboration, customer service, adaptability, and the ability to work a flexible schedule to meet business needs, including nights, weekends, peak busy season, high-traffic retail days, and public holidays. The role also requires regularly lifting at least 25 pounds, occasionally lifting up to 50 pounds, and climbing, bending, kneeling, and maneuvering around the sales floor and stockroom. The listed duties are examples and are not exhaustive. The position is part of Kate Spade New York, a Tapestry brand. The stated base pay range is $15.00–$19.50, subject to applicable minimum-wage and other pay laws.

Requirements

Previous retail service experience and a passion for retail and the service industry.
Excellent client-service and communication skills, including the ability to maneuver the sales floor and engage multiple customers.
Strong communication skills and an elevated sense of personal style.
Social media awareness and willingness to learn omni/virtual selling techniques.
Ability to work in a fast-paced environment.
Strong English language proficiency (for EU).
Ability to work a flexible schedule to meet business needs, including nights, weekends, peak busy season, high-traffic retail days, and public holidays.
Ability to lift at least 25 lbs. regularly and up to 50 lbs. occasionally, and to climb, bend, kneel, and maneuver around the sales floor and stockroom.
Team-oriented mindset, willingness to collaborate, ability to multitask, remain results-driven, and adapt to change.

Responsibilities

Manage and process inbound deliveries promptly; monitor and prioritize daily workload.
Organize merchandise and maintain its accessibility in the stockroom and on the selling floor.
Maintain knowledge of stock levels, unit counts, and sales performance.
Support floor moves and keep the selling floor stocked throughout the day.
Execute price changes and markdowns as required.
Maintain cleanliness and organization across the selling floor, stockroom, and offsite/warehouse.
Audit compliance and work toward achieving shrinkage goals.
Collaborate with the team and support daily store operations.