Retail Sales Associate

Verizon•Lakewood, CA

23h•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to drive sales, provide customer service, and help customers find technology products and services that meet their needs. The role includes learning customer needs, recommending complete solutions, closing sales, and developing skills through ongoing training in sales, merchandising, and inventory. You may also contact interested Verizon customers by phone or text and participate in off-site Verizon-sponsored community events. This is an onsite, worksite-based position scheduled for 40 hours per week. The position is commission-based. The posting describes base pay of $16.00 to $21.00 per hour, plus individual commissions, and states that the starting base pay rate for the location listed on the requisition is $18.27 per hour. Compensation varies by geography, hours worked, and performance. Employees may have opportunities to earn additional pay through commissions and, depending on the role, premium pay such as overtime, shift differential, or holiday pay. Verizon describes the role as an opportunity to develop a retail sales career, with in-person new-hire experience, training programs, and a learning-focused culture. Candidates should be willing to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and may pick up additional shifts during busy periods.

Requirements

High school diploma or GED.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays; the schedule is provided four weeks in advance.
Willingness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales using technology knowledge and customer service.
Identify customer needs by building connections and asking questions.
Present product insights and recommend solutions that address customer needs.
Close sales through effective communication and straightforward technology solutions.
Participate in ongoing training and develop skills in operational functions, merchandising, and inventory.
Contact interested current Verizon customers by outbound calls and text messages to expand the customer base.
Engage with the community at off-site Verizon-sponsored events to develop customer relationships.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination.
Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
Five weeks of paid time off, including vacation, holidays, and personal days.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Discounts of up to 50% on Verizon products and services, plus other employee discounts.
Short- and long-term disability insurance.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance and group home and auto insurance.
Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits section.
Adoption assistance.
Newly hired employees receive up to 15 days of vacation per year, with vacation increasing with additional service.
Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.