Retail Associate Jobs

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Retail Senior Sales Associate

Bob's Discount Furniture•Auburn Hills, MI
•$45,000 - $75,000•Onsite

About The Position

As a Senior Retail Guest Experience Sales Specialist at Bob’s Discount Furniture, you’ll bring energy, service, and leadership to the showroom floor. You’ll guide customers through a personalized shopping journey that reflects The Bob’s Way—honesty, integrity, and a customer-first mindset—while leveraging tools and product knowledge to meet their home furnishing needs. In this service-forward role, you’ll also support team development, safety protocols, and daily store operations. This position is based in-store and requires flexible availability, including evenings, weekends, and holidays.

Requirements

  • Ability to engage and serve customers in a fast-paced, sales-driven environment.
  • Track record of achieving personal or team goals.
  • Must be at least 18 years old to be considered for employment.
  • Ability to lift and move up to 25 lbs. regularly and 50 lbs. with or without assistance.
  • Ability to stand, walk, bend, and reach for extended periods.
  • Must be mobile throughout the showroom and able to perform in-store tasks as needed.

Nice To Haves

  • Experience in retail customer service.
  • Commission-based sales experience.
  • Ability to lead, motivate, and support teammates.
  • Familiarity with retail operations tools such as tablets and CRM systems.
  • Strengths in customer service, relationship building, sales engagement, analytical thinking, problem-solving, teamwork, self-leadership, communication, active listening, and service-focused concern management.

Responsibilities

  • Guide customers through personalized shopping journeys and help meet their home furnishing needs.
  • Use service, sales engagement, and product knowledge to support customers, including through upselling techniques.
  • Support team development and contribute to team collaboration.
  • Support safety protocols and daily store operations.
  • Manage customer concerns in a service-focused manner.

Benefits

  • Competitive medical, dental, and vision insurance.
  • Paid vacation, personal days, sick days, holidays, and birthday.
  • 401(k) Profit Sharing Plan with a company match.
  • Employer-paid life insurance and voluntary coverage options.
  • Pet insurance and legal/financial planning resources.
  • Tuition reimbursement and scholarships for team members and dependents.
  • On-demand learning and professional development.
  • Employee discount from day one and additional merchant discounts.
  • Hourly advance with uncapped commissions; expected first-year earnings typically range from $45,000 to $75,000 annually.

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