Food Service Associate (Retail)

Saint Francis Health System

About The Position

The Food Service Associate (Retail) greets and serves internal and external customers politely and courteously from assigned areas. The role includes handling money and operating a cash register, preparing food and beverages, safely operating equipment, stocking and cleaning assigned areas, performing sanitation duties, and helping with cross-utilization of department personnel. The associate works in assigned Food Court areas, serves customers across various concepts, processes payments accurately, and prepares items such as coffee drinks, tea, smoothies, salads, sandwiches, burritos, and pizza as needed. The role follows recipes and sanitation standards, maintains personal hygiene and a designated uniform, follows safety and cost-awareness practices, and adheres to the schedule and assigned break periods. This position works directly with patients and/or customers and with other healthcare professionals and staff. It is located in the Nutrition & Food Services Main Dining Room at the Yale Campus in Tulsa, Oklahoma. The schedule is full-time with variable day shifts.

Requirements

  • Valid Oklahoma Food Handler's permit.
  • Effective interpersonal communication skills.
  • Ability to accept direction and supervision.

Nice To Haves

  • High school diploma or GED preferred.
  • A minimum of 6 months of related experience is preferred.

Responsibilities

  • Greet and serve internal and external customers politely and courteously in assigned areas.
  • Assist and serve customers from various Food Court concepts as assigned.
  • Operate the cash register, charge correct prices, receive and enter payments, and count back change accurately.
  • Keep cash overages and shortages within established standards and minimize voids and error corrections.
  • Prepare coffee, coffee drinks, tea, smoothies, and food items such as salads, sandwiches, burritos, and pizza as needed.
  • Follow recipes and accurately weigh and measure ingredients for food and drink items.
  • Stock supplies and keep the work area clean.
  • Participate in deep cleaning duties and meet required sanitation standards.
  • Perform assigned sanitation responsibilities.
  • Participate in cross-utilization of department personnel as needed.
  • Follow department policy, wear the designated uniform, and maintain good personal hygiene.
  • Follow safety practices, demonstrate cost awareness, and adhere to the schedule and assigned break periods.
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