Retail Stocker/Food Service Associate

The University of Kansas Health System•Kansas City, KS

About The Position

The Food Service Associate performs one or more functions in Food Production, Cafeteria, Doctor’s Lounge, Trayline, or Support Services. Duties may include building patient meal trays; preparing fruits and vegetables; preparing and serving hot and cold meals and grab-and-go items; delivering patient trays; serving retail customers; and washing dishes. The associate must know food items and provide accurate information in response to patient and customer inquiries. The role involves cross-training across units or stations, maintaining product quality and food safety in accordance with HACCP and department standards, and operating, monitoring, and cleaning equipment. The associate keeps work and service areas orderly, safe, and sanitary, assists other units during downtime, and may help train new employees. Specific duties vary by assigned unit and may include delivering and retrieving patient food carts, testing and evaluating recipes, adjusting hours to support food production or meal service, and loading and unloading dish machines. Shift times vary between 6:00 a.m.–2:30 p.m. and 11:00 a.m.–7:30 p.m.

Requirements

  • Read, write, and speak English.
  • Perform simple math.
  • Be able to perform the professional, clinical, or technical competencies of the assigned unit or department.

Nice To Haves

  • High school graduate or GED.
  • Prior food service experience.
  • Experience in a hospital or long-term care facility.

Responsibilities

  • Perform duties in an assigned department unit, such as Food Production, Cafeteria, Doctor’s Lounge, Trayline, or Support Services.
  • Cross-train and perform work in one or more units or stations within the primary unit.
  • Build patient meal trays; prepare fruits and vegetables; prepare and serve hot and cold food items and grab-and-go items; deliver patient trays; serve retail customers; and perform dishwashing activities as assigned.
  • Maintain food, product, and supply quality and safety according to HACCP and department standards.
  • Operate, monitor, and clean equipment used for job duties according to directions and unit standards.
  • Maintain orderly, safe, and sanitary work and service areas.
  • Assist another unit during downtime or when requested by a supervisor.
  • Deliver and retrieve food carts for patient food service when assigned to Trayline or Support Services.
  • Test and evaluate new recipes when assigned to Food Production.
  • Adjust work hours earlier or later as needed to support food production, patient meal service, or cafeteria service.
  • Load and unload the dish machine when assigned to dishwashing.
  • Provide safe and efficient care or service to each patient and demonstrate critical-thinking, interpersonal, and technical skills.
  • Assist with on-the-job training of new employees.
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