Retail Sales Associate
About The Position
EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for its EZPawn location at 1001 N. Beckley, De Soto, Texas 75115. The role offers a career path in a fast-paced retail environment, with opportunities to develop skills and advance to Pawnbroker, Lead Pawnbroker (Shift Leader), and Assistant Manager. New employees begin as Trainees in a five-week paid training program; successful completion includes a $0.50-per-hour raise and promotion to Pawnbroker. Employees may also pursue a Pawnbroker Certification Program for an additional $1 per hour. The Assistant Manager path includes a six-month training program. The position involves daily customer interaction and helping customers with sales and mutually satisfactory agreements regarding pawn items such as jewelry, electronics, and musical instruments. Team members create a friendly, courteous, and respectful customer environment. The stated pay range is $14.00 to $15.00 per hour, based on experience, with potential to increase pay and position.
Requirements
- High school diploma or GED.
- Customer service, cashier, or retail experience.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Ability to multitask.
- Ability to pass a criminal background check and drug test after a conditional offer.
- Self-motivation, a positive and outgoing personality, and a strong work ethic.
Nice To Haves
- Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
- Sales background.
- Bilingual ability.
Responsibilities
- Provide excellent customer service by greeting and interacting with customers in person and over the phone.
- Process sales, loans, and extensions.
- Perform store opening and closing duties.
- Help customers with sales and reach mutually satisfactory agreements regarding pawn items.
- Adhere to company policies, procedures, and regulations.
Benefits
- Free employee-only health insurance when selecting the BlueCross BlueShield EPO Plan.
- Competitive wages.
- Monthly uncapped bonus potential based on store and individual performance.
- 401(k) with company match.
- Generous paid time off.
- Holiday pay.
- Store discount.
- Paid five-week training program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
