Retail Associate Jobs

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Retail Sales Associate

WILD BILLS TOBACCO STAFFING LLC•Sandusky, OH

About The Position

Wild Bill’s Tobacco is hiring a Retail Sales Associate to provide customer service and support the daily operation of a retail store. The role includes greeting customers, answering questions and phone calls, identifying customer needs, recommending products, and helping customers feel comfortable and confident in their shopping experience. Associates contribute to sales goals, product knowledge, marketing, store cleanliness, inventory and cash handling, and opening and closing procedures. The position may require travel within a 15-mile radius of the home store to cover shifts. Work includes shifts of 4 to 12 hours standing on the sales floor and physical tasks such as bending, twisting, squatting, lifting, and reaching overhead.

Requirements

  • Completion of high school or equivalent.
  • Must be at least 21 years old.
  • Experience in retail environments and customer service.
  • Professional, energetic, and positive attitude.
  • Excellent written, verbal, and interpersonal communication skills.
  • Flexible scheduling availability.
  • Ability to work shifts ranging from 4 to 12 hours standing on the sales floor.
  • Ability to twist, bend, squat, lift, and reach overhead.
  • Ability to lift up to 50 lbs.

Responsibilities

  • Provide excellent customer service by greeting customers, answering phones, and assessing customer needs positively.
  • Answer questions and resolve customer inquiries and concerns.
  • Build customer relationships and suggest products.
  • Meet or exceed sales goals.
  • Participate in opportunities to gain product knowledge.
  • Participate in marketing efforts to solicit new business and promote the brand inside and outside the store.
  • Assist with retail store functions in compliance with company policies and procedures.
  • Keep the store clean and well stocked.
  • Follow all company policies and procedures.
  • Travel within a 15-mile radius of the home store for shift coverage as needed.
  • Work with store management to open, close, and operate the retail facility, including cash handling, inventory counts, and deposits.
  • Complete accurate paperwork and transactions according to company policies and procedures.
  • Maintain the appearance of the store, back room, restrooms, and individual work area.
  • Assist with other tasks, duties, or projects as assigned by management.
  • Open and close the store, including locking doors and setting the alarm.

Benefits

  • Health, dental, vision, and life insurance for full-time employees after 60 days of employment.
  • Flexible work schedule.
  • Discounts on store products.
  • Development and growth opportunities.
  • Merit increases for full-time employees bi-annually.
  • Spiffs (commission).
  • Recognition program.

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