Retail Sales Associate – Full Time

AutoZone•Dover, OH

About The Position

AutoZone store teams provide customer service, help customers find automotive parts and solutions, maintain well-stocked inventory, and support sales and store operations. The Retail Sales Associate delivers customer service by helping customers select products, providing automotive advice, and supporting a positive retail environment. The role also involves teamwork, store upkeep, product recommendations, following safety and operational procedures, and assisting customers with basic vehicle installations and diagnostics.

Requirements

Must be at least 18 years old.
Basic knowledge of automotive parts is required.
Ability to lift, load, and deliver merchandise.
Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

High school diploma or equivalent (GED).
Strong people skills and effective communication in both Spanish and English.
Previous experience in automotive retail.
Automotive Service Excellence (ASE) Certification.

Responsibilities

Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
Collaborate with managers and teammates to support a motivated and productive store environment.
Support team members and demonstrate leadership in daily responsibilities.
Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
Restock and organize merchandise and keep store operations running smoothly.
Follow cash handling and loss prevention procedures.
Use established processes to complete assigned tasks efficiently and comply with company safety policies, including use of personal protective equipment.
Stay current on automotive parts, tools, and promotions using AutoZone systems.
Assist customers with wiper blade, battery, and light bulb installations.
Use diagnostic tools to read vehicle codes and recommend solutions.
Lift, load, and deliver merchandise.