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Shift Manager

AES Restaurant Group•Winder, GA

About The Position

AES Restaurant Group, LLC, a Northern Indiana-based Arby’s franchisee operating restaurants across 344 locations in 20 states, is hiring a Shift Manager. The Shift Manager oversees restaurant operations and directs team members during assigned shifts to provide outstanding service and guest satisfaction. The role has full accountability for restaurant operations during shifts when management is not present and works with the General and Assistant Manager to achieve restaurant goals.

Requirements

  • Must have a reliable vehicle and a valid driver’s license.
  • Must be ServSafe certified or capable of obtaining certification.
  • Ability to work in warm and cold temperatures.
  • Ability to stand for 8–10 hours.
  • Ability to lift up to 50 pounds.
  • Ability to climb ladders for general maintenance.
  • Ability to bend, squat, twist, pull, and reach.
  • Skills in respectful communication, coaching and developing others, emotional resilience and patience, leadership, and working in a fast-paced environment.
  • Ability to think on your feet and maintain high standards of integrity and customer satisfaction.
  • P&L management, operations management, restaurant management, and food and labor cost management skills.

Responsibilities

  • Ensure team members provide outstanding service and satisfy guests.
  • Assist management with training and coaching team members.
  • Use AES systems and tools to run the restaurant across all shifts, including the Systems Board and RTI Task Lists.
  • Implement restaurant controls, particularly cash and inventory controls.
  • Set and meet goals for service, operations, and financial results.
  • Work with the General and Assistant Manager to achieve performance in restaurant operations, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
  • Follow government regulations, employment law, food safety requirements, and operations policies; implement accounting controls.

Benefits

  • Part-time shifts
  • Health insurance
  • PTO
  • Employee rewards and recognition program

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