Restaurant Manager

P.F. Chang's • Boston, MA

6d • Onsite

About The Position

The Restaurant Manager is a hands-on leader responsible for bringing P.F. Chang’s heart-filled, Guest-led Pan-Asian dining experience to life. The manager leads front-of-house hospitality and back-of-house culinary operations, develops an engaged team, creates memorable Guest experiences, and supports strong restaurant performance. The role is guided by the PRIDE values of Passion, Respect, Innovation, Discipline, and Excellence, with an emphasis on caring about details and holding the team to high standards.

Requirements

• 1–3 years of progressive restaurant leadership experience managing both front-of-house and back-of-house operations in a high-volume, full-service restaurant.
• Be at least 21 years of age and have a high school diploma or equivalent.
• Maintain all required food safety, alcohol service, and company training certifications in accordance with state, local, and company requirements.
• Possess a valid driver's license and be able to handle operational duties such as shift coverage, bank deposits, catering deliveries, local marketing, and business travel.
• Strong proficiency in culinary and beverage standards, labor management, cost controls, POS technology, problem-solving, and team coaching.
• Maintain regular, reliable attendance and work collaboratively in a fast-paced environment.
• Ability to stand and walk for extended periods, lift and transport up to 50 pounds, and work in kitchen, cooler, freezer, and outdoor conditions.
• Perform all essential job functions with or without reasonable accommodation.

Nice To Haves

• College coursework in hospitality, culinary arts, or business.

Responsibilities

• Recruit, onboard, train, coach, and develop Team Members; build leadership bench strength and maintain an inclusive, respectful, high-performing workplace.
• Champion food and beverage quality, preparation, presentation, and service standards.
• Coach service, menu knowledge, speed of service, and Guest recovery to deliver personalized hospitality.
• Maintain a clean, safe, and guest-ready environment through sanitation checks, facility upkeep, and preventive equipment maintenance.
• Drive sales growth, manage labor and food cost controls, execute assigned Areas of Responsibility, and participate in inventory, ordering, and other restaurant performance goals.
• Support local restaurant marketing, community outreach, and charitable initiatives as a brand ambassador.

Benefits

• Medical, dental, and vision benefits
• 401(k)
• Paid time off
• Monthly and quarterly performance bonuses
• Paid management training and career development
• Employee referral bonuses
• Employee discounts
• Financial assistance through the Lucky Cat Fund for qualifying team members experiencing hardship

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED