Shift Manager
AES Restaurant Group • Fairborn, OH18d
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Shift Manager
AES Restaurant Group•Fairborn, OH
About The Position
The Shift Manager oversees restaurant operations and team members during assigned shifts to ensure outstanding service and guest satisfaction. The role has full accountability for restaurant operations during shifts when other management is not present. Working with the General Manager and Assistant Manager, the Shift Manager helps achieve goals for restaurant operations, guest satisfaction, customer service, speed of service, quality control, workplace safety, and financial results. The position uses AES systems and tools, including the Systems Board and RTI Task Lists, and follows government regulations, employment law, food safety and operational policies, and accounting controls. AES Restaurant Group, LLC is an Arby’s franchisee based in Northern Indiana, operating restaurants across 344 locations in 20 states. The company describes itself as goal-oriented and focused on developing employees’ skills. Its vision is to be guests’ favorite fast-food destination.
Requirements
- Must have a reliable vehicle and valid driver’s license.
- Must be ServSafe certified or capable of obtaining certification.
- Ability to work in warm and cold temperatures.
- Ability to stand for 8–10 hours.
- Ability to lift up to 50 pounds.
- Ability to climb ladders for general maintenance.
- Ability to bend, squat, twist, pull, and reach.
- Ability to communicate respectfully and treat others with respect.
- Coaching and developing others.
- Emotional resilience and patience.
- Leadership.
- Ability to work in a fast-paced environment and think on one’s feet.
- High standards of integrity and customer satisfaction.
- P&L management, operations management, restaurant management, and management of food and labor costs.
Responsibilities
- Ensure team members provide outstanding service and satisfy guests.
- Assist management with training and coaching team members.
- Use AES systems to run a successful restaurant across all shifts.
- Implement restaurant controls, especially cash and inventory controls.
- Set and meet restaurant goals for service, operations, and financial results.
- Work with the General Manager and Assistant Manager to achieve high performance in restaurant operations, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
- Use restaurant systems and tools, including the Systems Board and RTI Task Lists.
- Follow government regulations, employment law, food safety requirements, and operational policies, and implement accounting controls.
Benefits
- Part-time shifts
- Health insurance
- PTO
- Employee Rewards & Recognition Program
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What This Job Offers
Job Type
Part-time
Career Level
Manager
Education Level
No Education Listed
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