General Manager - Restaurant

Love's Travel Stops & Country Stores•Kingsville, TX

About The Position

Restaurant General Managers play a key role in ensuring the smooth and efficient operation of Love’s high-volume, multifaceted restaurants and fresh kitchen. The role leads staff in providing exceptional customer service, managing processes, and executing strategies to enhance sales and customer satisfaction. The General Manager also assists the facility’s General Manager with operational execution, safety, scheduling, cash integrity, talent acquisition and development, and reporting. This position is suited to individuals passionate about the restaurant industry and ready to make a difference in a dynamic team environment.

Requirements

  • At least 3 years of restaurant management experience.
  • At least 3 years managing operations with annual sales volume of $1 million or more.
  • At least 3 years affecting and deciphering budgets and profit and loss statements.
  • Excellent communication and interpersonal skills with a focus on customer satisfaction.
  • Strong organizational and multitasking abilities with attention to detail.
  • Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
  • Ability to frequently lift or move items weighing 50 pounds or more.
  • Ability to successfully complete a pre-employment background check and drug screening.

Responsibilities

  • Ensure a safe, clean, and well-maintained kitchen and adherence to proper food safety procedures.
  • Drive sales through efficient ordering, stocking, inventory management, and food preparation.
  • Assist the facility General Manager with task execution and completion, safety practices, scheduling, cash integrity, talent acquisition and development, and daily, weekly, and monthly reporting.
  • Coach and develop team members in preparing and packaging customer orders in a timely manner and meeting customer service expectations.
  • Understand financial reporting, including profit and loss statements, to inform business changes and identify opportunities.
  • Address customer feedback and improve the overall dining experience.

Benefits

  • Company-funded tuition assistance
  • Paid time off
  • 401(k) with a 100% match up to 5%
  • Medical, dental, and vision insurance after 30 days
  • Competitive pay
  • Career development
  • Quarterly bonus program
  • Profit sharing through Love’s Shares
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