GM

AES Restaurant Group•Fairborn, OH

17d

About The Position

AES Restaurant Group, LLC, an Arby’s franchisee operating restaurants across 344 locations in 20 states, is hiring a Restaurant General Manager. The manager leads the restaurant to create a positive work environment and dining experience, and is responsible for coaching, mentoring, and supporting the team’s development, safety, and well-being. The role focuses on achieving goals across restaurant operations, profitability, guest satisfaction, customer service, speed of service, quality control, and workplace safety.

Requirements

Must have a reliable vehicle and valid driver’s license.
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Skills in coaching and developing, hiring and staffing, leadership, listening, and delegating responsibility.
Emotional resilience and patience.
Ability to work in a fast-paced environment and think on your feet.
Knowledge or skills in P&L management, operations management, restaurant management, and managing food and labor costs.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, coach, and develop the team.
Use AES systems to operate the restaurant, including preparing accurate projections and schedules.
Implement restaurant controls, especially cash and inventory controls.
Set and meet restaurant goals for service, operations, and financial results.
Monitor performance in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Monitor food and labor variances and take appropriate action to improve results.
Follow government regulations, employment law, food safety requirements, operations policies, and cash policies; implement accounting controls.
Provide leadership, communicate respectfully, listen, delegate responsibility, and maintain high standards of integrity and customer satisfaction.