Restaurant Manager - Hartford

Sally’s Apizza•Hartford, CT
•$60,000 - $65,000•Onsite

About The Position

Sally’s Apizza is hiring a hands-on Restaurant Manager in Hartford to support the Restaurant General Manager. The role oversees day-to-day restaurant operations and supervises front- and back-of-house teams while providing hospitality to guests. The manager spends approximately 90% of the work week actively running shifts, mentors and trains hourly staff, and helps maintain the company’s operating standards and culture. This is a full-time, in-person position with a flexible schedule that may include opening or closing shifts and work on weekdays, weekends, and holidays except Thanksgiving and Christmas. The position requires standing for up to 10 hours at a time and lifting at least 50 pounds. Starting salary is $60,000 annually, depending on experience, plus bonus.

Requirements

  • At least 2 years of proven success in a restaurant setting.
  • ServeSafe certification.
  • Flexible schedule and availability to work weekdays, weekends, and holidays except Thanksgiving and Christmas; shifts may involve opening or closing.
  • Ability to spend approximately 90% of the work week actively running shifts.
  • Ability to stand for up to 10 hours at a time and lift at least 50 pounds.
  • Basic understanding of Microsoft suite programs.
  • English proficiency.

Nice To Haves

  • Previous restaurant management experience.
  • Experience in a high-volume setting.
  • Brink POS experience.
  • Basic Spanish.

Responsibilities

  • Conduct day-to-day restaurant operations according to company standards and policies.
  • Manage and supervise front- and back-of-house employees and provide hospitality to guests.
  • Understand and embody Sally’s Apizza culture and the brand’s history.
  • Serve as the direct point of contact for front- and back-of-house team members during shifts.
  • Mentor, teach, and train hourly line staff to perform at a high level, exceed expectations, and build teamwork and loyalty.
  • Follow and coach standard operating procedures for hourly front- and back-of-house positions.
  • Help resolve guest-related issues.
  • Maintain a presence in the dining room to support hospitality and smooth service.
  • Conduct daily pre-shift meetings with hourly staff.
  • Complete end-of-shift closing duties to company standards.
  • Communicate operational updates to the General Manager.
  • Interview and hire new hourly line staff.
  • Administer progressive discipline when necessary.
  • Monitor staff performance and participate in performance reviews.
  • Assist with opening and closing the restaurant when necessary.

Benefits

  • Starting salary of $60,000 annually, depending on experience, plus bonus.
  • Dental insurance.
  • Employee discount.
  • Health insurance.
  • Short-term disability.
  • Long-term disability.
  • Group life insurance.
  • Sick time and vacation time or paid time off.
  • Coaching, training, and opportunities for promotion.
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