Restaurant Manager

P.F. Chang's • West Chester, OH

18d

About The Position

The Restaurant Manager is a hands-on leader responsible for bringing P.F. Chang’s Guest-led Pan-Asian dining experience to life. The role leads front-of-house hospitality and back-of-house culinary operations, develops an engaged team, creates memorable Guest experiences, and supports strong restaurant performance. The manager is expected to embody the PRIDE values of Passion, Respect, Innovation, Discipline, and Excellence, while caring about operational details and holding the team to high standards.

Requirements

• 1–3 years of progressive restaurant leadership experience managing both front-of-house and back-of-house operations in a high-volume, full-service restaurant.
• Must be at least 21 years of age.
• High school diploma or equivalent.
• Maintain required food safety, alcohol service, and company training certifications in accordance with state, local, and company requirements.
• Valid driver’s license and ability to handle operational duties such as shift coverage, bank deposits, catering deliveries, local marketing, and business travel.
• Strong proficiency in culinary and beverage standards, labor management, cost controls, POS technology, problem-solving, and team coaching.
• Flexible availability to work front-of-house and back-of-house shifts across days, evenings, weekends, and holidays.
• Regular, reliable attendance and ability to work collaboratively in a fast-paced environment.
• Ability to perform all essential job functions with or without reasonable accommodation.

Nice To Haves

• College coursework in hospitality, culinary arts, or business.

Responsibilities

• Recruit, onboard, train, coach, and develop Team Members; build leadership bench strength and maintain an inclusive, respectful, high-performing workplace.
• Champion food and beverage quality, preparation, presentation, and service standards.
• Coach service, menu knowledge, speed of service, and Guest recovery to deliver memorable, personalized hospitality.
• Oversee sanitation checks, facility upkeep, and preventive equipment maintenance to maintain a clean, safe, guest-ready environment.
• Drive sales growth; manage labor and food cost controls; execute assigned Areas of Responsibility; participate in inventory and ordering; and work toward restaurant performance goals.
• Support local restaurant marketing, community outreach, and charitable initiatives as a brand ambassador.

Benefits

• Medical, dental, and vision coverage.
• 401(k).
• Paid time off.
• Quarterly performance bonuses.
• Paid management training and career development, with promotion from within.
• Employee referral bonuses: $250 for Team Member positions and $500 for restaurant management positions at locations other than the employee’s home location.
• Exclusive employee discounts.
• Financial assistance through the Lucky Cat Fund for qualifying team members experiencing hardships.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED