Resource Specialist Jobs

About The Position

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Accounting, Finance, or a related field preferred; equivalent relevant education and experience will be considered.
• Five or more years of progressive HR experience.
• Three to five years of payroll and benefits administration experience.
• Experience independently processing and auditing payroll, administering garnishments, W-2s, ACH/direct deposit, and benefit deductions.
• Experience with benefits vendor relationships, retirement plans, 401(k) or financial audits, and employee separation pay.
• Proficiency with HRIS and payroll systems.
• Excellent oral and written communication skills and ability to manage multiple tasks while working effectively as a team player.
• Strong customer service skills.
• Strong computer skills, including proficiency with Microsoft Office Suite, Zoom, Teams, and other technology platforms.
• Strong payroll reconciliation, Excel, detail and financial accuracy, documentation, reporting, and internal control skills.
• Working knowledge of applicable federal and state wage/hour, tax withholding, benefits, retirement, privacy, and payroll regulations.
• Clear employee-facing communication, training, vendor coordination, and problem-solving skills.
• Ability to collaborate with clients and family members or caretakers, interns, volunteers, staff, Chiefs, board members, and community partners in a flexible work environment.
• Ability to express ideas clearly, confidently, and sensitively; maintain employee confidentiality; meet recurring time-critical payroll deadlines; handle complex confidential data accurately; investigate discrepancies; explain technical requirements; and exercise discretion and sound judgment.
• Ability to collaborate across HR, Finance, program leadership, and external vendors, and to cross-train and cover essential peer duties.
• Ability to meet the physical and emotional demands of the role, with reasonable accommodation where applicable.
• Must pass a criminal background check. Certain job functions may require additional criminal activity and credit checks.
• Staff providing services to staff or clients must be free of illegal drugs and abuse of alcohol and fully able to perform required duties.

Nice To Haves

• PHR, SHRM-CP, CPP, or CEBS credential.
• Paycom experience.
• Nonprofit or human services experience.

Responsibilities

• Manage the full payroll cycle, including payroll input collection and validation, timekeeping review, processing, approvals, reconciliations, audits, adjustments, and final pay, ensuring accuracy and compliance.
• Administer wages, overtime, differentials, supplemental earnings, deductions, garnishments, tax levies, direct deposits, and other payroll transactions; coordinate tax reporting, year-end processes, W-2s, banking requirements, and record retention.
• Maintain accurate payroll data and controls in Paycom or the designated HRIS; investigate discrepancies, resolve payment issues, respond to authorized payroll and income verification requests, and safeguard confidential information.
• Administer employee benefits, including medical, dental, vision, life, disability, HSA/FSA, and retirement plans, including eligibility, enrollment, qualifying life events, changes, terminations, and employee communications.
• Coordinate open enrollment, COBRA administration, benefits transitions related to leaves and separations, and applicable ACA, ERISA, and HIPAA requirements with providers and service partners.
• Serve as a primary liaison with Finance, benefits brokers, insurers, retirement plan administrators, payroll vendors, and other service providers; reconcile invoices, eligibility files, payroll deductions, employer contributions, and retirement deferrals.
• Coordinate HR deliverables for financial, payroll, benefits, and compliance audits, including annual 401(k) audits, employee census data, contribution reconciliations, Form 5500-related documentation, auditor requests, and corrective actions.
• Support leave administration by coordinating payroll and benefits during employee leaves, tracking pay and benefit changes, facilitating leave-related transitions and return-to-work updates, and partnering with HR colleagues on documentation and compliance.
• Process final pay, accrued leave payouts where required, deductions, benefit terminations, and other separation-related payroll and benefits transactions in coordination with the HR team and HR leadership.
• Assist with employee performance matters, investigations, complaints, grievances, and employment-related claims by gathering documentation, maintaining confidential records, and escalating decisions to authorized HR leadership.
• Support planning and implementation of organizational wellness, employee engagement, recognition, and retention initiatives with HR colleagues and program leadership.
• Develop and deliver training, job aids, standard operating procedures, and manager guidance on payroll, timekeeping, compensation processes, benefits, retirement options, and other assigned areas.
• Participate in ongoing HR team cross-training and provide reciprocal backup coverage while maintaining confidentiality, appropriate system access, segregation of duties, and required approvals.
• Maintain current procedures, checklists, and process calendars; partner with Finance, HR colleagues, and program leaders to strengthen HRIS data integrity, internal controls, reporting, policy implementation, service delivery, and operational efficiency.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance options.
• Employer-paid life and long-term disability insurance.
• 401(k) matching program.
• 47+ days of leave, including vacation, sick, wellness, holidays, and birthday leave.
• Continuing Education Units (CEUs).
• Monthly group consultation.
• Weekly clinical supervision.
• Pay increases for licensure advancements.
• Employee Assistance Program.
• Referral bonus program.
• Employee discount program.
• Sensible caseload management.
• Professional development and growth opportunities.