Human Resource and Operations Specialist

Sunkeeper Solar•New York, NY

21h•$70,000 - $85,000•Onsite

About The Position

Sunkeeper Solar is hiring a full-time Human Resource and Operations Specialist to support the efficiency and security of the company’s technology stack and day-to-day operations. The role combines human resources, payroll, system platform administration, IT help desk support, continuous improvement, corporate governance support, and office management. The position is based full-time in person at Sunkeeper Solar’s downtown Brooklyn office and includes some field work as part of learning the company’s construction operations. The role reports to the Managing Partner. The position pays $70,000 to $85,000 annually, depending on the applicant’s experience and performance. Sunkeeper Solar offers health, dental, and vision insurance, 11 paid holidays, 12 paid vacation days, a 401(k) with matching, and company-paid lunch when working on-site. Discretionary annual bonuses may be paid based on job performance.

Requirements

Bachelor’s degree or Associate’s degree.
Experience administering Google Workspace.
At least 2 years of experience in human resources, payroll, or operations administration.
Hands-on experience processing weekly payroll using Paychex Flex or similar software.
Experience drafting company policies and procedures.
Strong, clear written communication skills.
Ability to work outside in hot and cold weather, climb ladders, and be comfortable at new building construction sites without an elevator, with or without reasonable accommodation.
Willingness and ability to work in person at the downtown Brooklyn office.

Nice To Haves

Experience in a small or mid-sized company where the candidate handled multiple responsibilities.
Certifications in network or endpoint security or management.
Certifications in IT operations.
Certifications in software or platform environments such as Google Workspace or Microsoft 365.
Persuasive and concise written and verbal communication.
Willingness to learn new ideas.
Detail-oriented and organized approach.
Positive attitude and desire to work in person within a team.
Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP).
Familiarity with QuickBooks Online, Google Workspace, Paychex or other payroll platforms, Microsoft Suite, Asana, or Procore.

Responsibilities

Manage the employee lifecycle, including onboarding, offboarding, role changes, and personnel file maintenance.
Coordinate recruiting logistics, including job postings, interview scheduling, offer letters, and background checks.
Administer benefits enrollment, open enrollment, and life-event changes; liaise with brokers and carriers.
Draft and update company policies and the employee handbook, communicate policy updates, and support compliance with federal, state, and local employment laws.
Track paid time off, leaves of absence, and performance review cycles.
Respond to employee questions and routine employee relations matters, escalating issues as needed.
Prepare HR reports and maintain accurate employee data in HR systems.
Complete company regulatory paperwork as needed.
Process weekly payroll in Paychex Flex accurately and on time.
Enter employee hires, terminations, pay changes, deductions, garnishments, and bonuses into payroll systems.
Reconcile timekeeping data and benefit deductions each payroll cycle.
Coordinate with Paychex on quarterly and year-end tax filings, W-2s, and tax notices.
Support 401(k) contributions, workers’ compensation audits, and payroll-related finance reporting.
Respond to payroll questions and promptly correct discrepancies.
Administer Google Workspace, including Gmail, Drive and Shared Drives.
Create, modify, suspend, and remove user accounts during onboarding and offboarding.
Manage groups, shared drives, calendars, permissions, email routing, aliases, and delegated access.
Enforce security settings, including two-step verification, password policies, and data-sharing controls.
Manage Google Workspace licenses, allocation, and billing; train employees on tools and best practices.
Serve as the first point of contact for employee IT issues involving hardware, software, printers, Wi-Fi, and account access.
Set up, configure, and track laptops, phones, and tablets, and maintain an equipment inventory.
Reset passwords, manage MFA, and troubleshoot common software issues.
Escalate complex IT issues to managed service providers or outside vendors and follow through to resolution.
Manage software licenses and SaaS subscriptions; document IT procedures and promote security awareness.
Monitor the existing network and firewall.
Review systems and processes for performance and security and recommend improvements.
Support Department of Labor reporting and communications, licensure renewals, and annual and other state filings.
Oversee daily office operations, supplies, and equipment.
Manage relationships with vendors and service providers, including building management.
Coordinate office events, meetings, visitors, and deliveries.
Maintain office safety, access control, and emergency procedures.
Track office-related expenses and support budgeting.
Receive, sort, and distribute mail and packages; scan and route invoices, checks, and legal or tax notices; and manage outgoing shipments and courier pickups.
Perform some field work and learn about the company’s construction operations.